When do you ship the box?

We send all monthly subscription boxes between the 10th and 15th of each month.

How much is shipping?

Free! There is no extra charge for shipping from Israel to anywhere in the world. The shipping costs of your package are built into the monthly price of $99.

How long does delivery take?

Shipping times can range from 10 to 40 business days for standard contiguous USA, Canada, and other international shipments.

How can I track my package?

As soon as we send out your package (gift or subscription), you will get an e-mail notification with all the details and tracking information so you can follow your box up until the point it reaches its final destination.

What do I do if an item in my package is broken or missing?

We work hard to ensure that you get to enjoy the best that Israel has to offer. We pack everything to the best of our abilities. Items may get damaged during shipment. Please contact us at if anything in your package is damaged or missing, and we will address the matter immediately.


What is the return policy?

We do not accept returns or exchanges at this time.
Please note cancellations are for future boxes only, and not for the boxes already paid for (1 or 3 months depending on your subscription plan).

What if my box does not arrive?

The estimated waiting period is up to 6 weeks. If your box does not make it by the end of this period, we must be notified about it at or by contact form, so we can send you another box or return your money.

Can I receive a refund if I don’t receive my package?

We will always give a refund if we have made a mistake on an order, however, we cannot offer refunds if the shipping address we are given is incomplete or contains the wrong information. Please double check your shipping information when creating your subscription.